Last Updated: 13/05/2025

This Privacy Policy describes how City Sightseeing Gozo (“we”, “us”, or “our”) collects, uses, stores, and shares your personal information when you visit our website and purchase tickets for our services.

Please read this policy carefully. By using our website and services, you agree to the terms outlined below. If you have any questions, you may contact us at [insert contact email and/or phone number].

1. Who We Are

This website is operated by the office of Thomas Bajada MEP, a Member of the European Parliament representing Malta. We are the data controller for the purposes of this Privacy Policy.

2. What Personal Data We Collect

• Contact information (e.g. name, email address) when you submit forms or contact us.
• Usage data (e.g. pages visited, time spent on site, device type, browser type, IP address).
• Communication preferences, if you subscribe to updates or newsletters.

Technical information through cookies and similar technologies (see our Cookies Policy).

3. How We Use Your Information

We process your personal data for the following purposes:

• To provide and maintain access to our Website and web-app features.
• To respond to your queries, feedback or requests submitted through forms.
• To improve our Website performance and content through usage analytics.
• To understand audience engagement and interests.
• To inform policy work, communication strategies, and public engagement planning.

We analyse data using Google Analytics and other internal software tools. These tools help us understand how users interact with our content in order to continuously improve your experience. All analytical data is pseudonymised or anonymised where possible.

4. Legal Basis for Processing

Our processing of your data is based on the following legal grounds:

• Your consent, when you voluntarily submit data via forms or accept cookies.
• Our legitimate interests, such as monitoring website performance, maintaining security, and improving user experience.
• Compliance with legal obligations, where applicable.

5. Data Sharing

We do not sell or rent your personal data. We may share limited data with trusted third-party providers (e.g. analytics platforms, hosting services) who assist in operating our Website, under strict data protection agreements.

6. Data Retention

We only retain your data for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting obligations. Usage and analytics data may be retained for up to 26 months.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Object to or restrict processing of your data
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta

You can exercise your rights by contacting us at the email below.

8. Security

We implement appropriate technical and organisational measures to protect your data against accidental loss, misuse, unauthorised access or disclosure.

9. External Links

Our Website may contain links to external websites or social media platforms. We are not responsible for the content or privacy practices of those third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or wish to exercise your rights under this policy, please contact:

Office of MEP Thomas Bajada

info@thomasbajada.eu